FAQs

If you’d like the package to be delivered direct to a lucky someone, just add their address in the shipping details and tick the box ‘Is your order a gift?’ at checkout and we won’t include an invoice.

While we don’t offer a gift-wrapping service, we’ll happily include a short message from you! The email entered at the checkout will receive order confirmation, invoice and all tracking updates from Royal Mail/DPD.

You can pay online with your credit or debit card, via Paypal, or checkout quickly with Google Pay or Apple Pay

LoyLap is our new loyalty app and reward scheme to collect stamps and redeem free coffees for our regular customers at the EDGE Café at our Roastery.

It’s really easy! Download the app below or search for ‘LoyLap’ from your Apple App Store or Google Play Store.

Android
iOS

- Open the LoyLap app
- Register
- Search ‘Edgcumbes Tea & Coffee’
- Present your digital QR code to collect stamps and redeem loyalty straight from your smartphone

Everytime you order at the EDGE Café, simply present your digital QR code and your stamps will be automatically added to your account.

Once you have collected 9 stamps, just scan your QR code on your next visit to redeem your FREE coffee!

For every hot drink purchased from our EDGE Café you will receive 1 stamp. Collect 9 stamps and get your 10th coffee free! You will also have exclusive access to offers and deals such as birthday rewards.

To qualify for a Birthday Reward you must enter your birth date into your account.

The LoyLap app is free to download and participate in. You must be 13 years of age and over to use.

YES! Please look at your account ‘History’ and show your EDGE Café receipt to either a member of staff or email a photo of your receipt to hello@edgcumbes.co.uk and we will add your stamps onto your account for you.

The LoyLap app is GDPR compliant and customer details are stored securely.

All hot drinks and cold brews are included.